A 99.9% Server Uptime
The benefit of establishing your own hosting system is that you do not have to be worried about compatibility – you configure a special set of software apps in such a manner so as to work with a defined set of hardware components. The result is something a lot more solid and reliable, as there are less possible risks of failure. We have set up our cloud hosting system using tried and trusted hardware components and a heavily tweaked version of SELinux so as to set up a really riskless home for your own websites.
This is the reason why, with each of our Linux hosting packages packages we offer you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
If you would like to deliver a quality hosting service, you can hardly lean on the default network configuration in a datacenter. We have set up our own custom network in an attempt to ensure a blazing–fast connection speed with the rest of the world.
And thanks to this, no matter which data center facilities you opt for: our datacenter in the US, our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe or our datacenter in AU, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is valid with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you’re disappointed with our web hosting services, or if you find them inadequate, or if you decide that you want a Linux VPS web hosting packages instead of a cloud hosting account – we will give you a full refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to maintain complete control over your domain names even when you close your web hosting account with us.
24/7 Technical Support
If you have ever had to wait around for hours for a response, you’re probably aware of how irritating this can be, especially if your web site is on the line. Because of this, we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technicians will be at your disposal and they will respond to you within 60 minutes. And the best thing is that their average support ticket response time is below twenty minutes!