Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service crew is trained to fairly quickly address all of our Linux hosting packages customers’ concerns and help requests. Through our ticketing system, you will be able to supply your question and a support crew representative is going to get back to you within maximum an hour. Realistically, practice shows that the common resolution time frame is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time required. Our team of technicians will undoubtedly be online for you 24x7x365 to react to all your inquiries and to correct any situation you will probably have. You are able to open a technical support ticket from the Ihcerhost Site Control Panel or drop a message whenever. Additionally, on business days, you can easily phone us or work with the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Ihcerhost has included a comprehensive information base into the Control Panel so that you can receive important step by step recommendations any time. Each area of the Control Panel features its own contextual help area showcasing a selection of how–to content articles. We have also made movies to ensure that you get a better idea of precisely how to execute any presented task.