Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help Center integrated into your Site Control Panel features a collection of help articles and commonly asked questions. Aimed toward fixing any common issue that you could possibly come across, they are written by our support team of competent techs.

  • Top quality support service

  • Tutorial Videos

  • For those of you who wish to discover how to solve a commonly encountered issue by watching a training video, we’ve added a compilation of video tutorials to our Site Control Panel. All the tutorial videos are concise and easy to understand. They offer step–by–step presentations of different website management procedures.

  • Intuitive help center

  • A 60–Minute Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7 support service and a 1–hour support ticket response guarantee. Our qualified tech support engineers will be available night and day to attend to your inquiries and to take care of any problem that you may stumble upon. Just send a customer support ticket from the Help Center and we’ll get back to you instantaneously.