1 hour ticket response
Ihcerhost’s team of customer service technicians is specialized in supplying fast answers to all your questions. We’ll examine your support ticket as soon as it’s been submitted and will reply back to you with a solution to the problem within maximum 60 minutes after the tech support ticket submission. As a matter of fact, our average customer support ticket response time is twenty minutes.
A Top–Quality Client Support Service
Each member of our customer support staff has many years of experience in the Linux hosting packages field and almost all of them have worked for us for at least 5 years. They all are ready to reply to all your requests in the most competent manner possible.
An Easy–to–Browse Help Center
In the Site Control Panel you can find an easy–to–browse Help section where you can get quick suggestions on how to use our services. You can get the answers to your questions in our F.A.Q. archive, find more info in the web hosting account management articles or check our how–to video tutorials.