Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Solution Guarantee

  • Our client help and support team is online 24/7 to take care of each of your service needs. Every ticket you submit to us will be resolved within less than 60 minutes. If your case demands the assistance of an administrator, we are going to forward the ticket to the technician in charge and will notify you that the problem is being resolved.

  • Top quality support service

  • Top–class Customer Help Service

  • We offer you 24/7/365 tech help and support by using a turbo–fast ticket platform incorporated into your Control Panel. You’ll be able to email us whenever you want about any of the programs that come pre–installed on the virtual server, including the desired Linux distribution, the server management panel and our custom made Site Control Panel.

  • Intuitive help center

  • An Educational Help Zone

  • In the Site Control Panel that comes cost–free in your virtual server, you will discover an instructive Help section, that features all you should be aware of when monitoring your web–sites and applications. We have included a wide selection of how–to articles and reviews and video guides that display the basic website supervision responsibilities in an easy–to–understand fashion.