When your website hosting service provider supplies live chat support, you'll be able to talk to a representative live and find out useful info or get a problem resolved in a timely manner. The key advantage of using chat rather than calling to talk to a live person is that you need only a computer with web access, which means that you will not pay any charges when you are in another state or country. Furthermore, it'll be quicker to copy and paste info such as domain names, usernames or error messages i.e. details which are sometimes difficult to provide to the other party on the phone. The live chat is also a considerably faster solution to contact your hosting supplier's support crew as compared to using a ticketing system. Last, but not least, if some situation requires a bit more time to be resolved, you'll be able to do something else while you wait for assistance on the live chat, so you won't waste time - something that is impossible in case you are on the telephone.
Live Chat Support in Hosting
We supply a live chat support service for all of the Linux hosting packages that we offer and we can support you with almost everything live. If you don't have an account with us yet, we'll give you more info about the plans to help you to get the most suitable package. If you are an existing customer, we can help you with any general or billing issue and also with a number of common tech matters, for instance an e-mail address installation in a desktop email client. In case you can't call us for whatever reason or you are in a country where we don't have a local telephone number, our live chat is the best option to get in touch with us. Certainly, some troubles require more time to analyze and test, which means that you will need to open a support ticket to our technicians, but nonetheless, we can save you time and help you with many troubles on the chat.
Live Chat Support in Semi-dedicated Hosting
When you use the live chat support service that we offer with all of our Linux semi-dedicated packages, you are able to find the the right answers for any questions you may have or get various issues taken care of right away. The chat service is online every single day, therefore you are able to contact an agent even on holidays and weekends. In case you're not sure which plan is better for your sites or if our innovative cloud hosting platform matches some system requirements, you can come on the live chat prior to purchasing anything. In case you're an active customer, you're able to get more info about billing issues, account settings as well as a variety of common tech problems you may experience, for example in case you can't set up an e-mail account in a client on your computer. Our live chat can save you plenty of time no matter where you are or when you get in touch with us.